Dispensing Pharmacy Technician Plano, TX

Dispensing Pharmacy Technician

Full Time • Plano, TX
The Pharmacy Technician will help our communities thrive by supporting pharmacists in-patient care through order fulfillment, completion and delivery of the final product to the patient, and follow-up with members of the care team and/or patients in our medication management program on any exceptions to order fulfillment.
  • Utilize proper recordkeeping in appropriate systems as related to patient interactions, inventory management, prescription processing, delivery management 
  • Accurately completes prescription data entry, filling, packaging, and logistics steps
  • Accessing, inputting, and retrieving information through the Pharmacy’s computer network to maintain accurate records 
  • Create accurate prescription labels, obtain refill authorizations from prescribers 
  • Maintain accurate patient/ client profiles and prepare third-party insurance claims 
  • Complies with all Texas State Board of Pharmacy rules, regulations, and pharmacy procedures
  • Complies with Customer Service expectations as applicable to the Department 
  • Professionally answer phones and direct customer calls to the appropriate personnel 
  • Handle customer problems/ concerns in a calm manner while escalating to the appropriate person for resolution 
  • Promoting teamwork, professional services, and clear communication 
  • Understand confidentiality with respect to patient/ client care; complying with all federal and state laws applicable to the confidentiality of protected health information (PHI) and electronically protected health information (EPHI), and follow HIPAA guidelines regarding readily identifiable protected health information
Qualifications and Requirements
  • High school diploma or equivalent
  • Pharmacy technician license or pharmacy technician trainee license from the Texas State Board 
  • Strong organizational and time management skills, able to work with little supervision while handling numerous projects at once
  • Excellent written/verbal communication skills, especially the ability to communicate telephonically in a professional and effective manner. 
  • Computer literacy in Word and Excel
  • Ability to handle multiple demands of diverse workload and prioritize urgent issues
  • Work a flexible schedule, including evenings and weekends 
  • Ability to read and transcribe pharmaceutical information 
  • Stand for long periods of time, sit for intermittent periods of time 
  • Bend, reach, climb, squat, lift, push, or pull a minimum of 40 lbs
Preferred Skills 
  • Experience in a community pharmacy setting
  • Experience with pharmacy dispensing systems and automation 

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